Crisp vs Zendesk
CR
Crisp
Crisp Customer messaging platform combining live chat, chatbot, knowledge base, and shared inbox for teams.
CommunicationFreemium
vs
ZE
Zendesk
Zendesk Customer support platform with ticketing, live chat, knowledge base, and multi-channel communication.
CommunicationPaid
Quick Facts
Crisp
CompanyCrisp
Year Launched2015
Pricing ModelFreemium
Open SourceNo
CategoryCommunication
PlatformsmacOS, Windows, Linux
Zendesk
CompanyZendesk
Year Launched2007
Pricing ModelPaid
Open SourceNo
CategoryCommunication
PlatformsmacOS, Windows, Web
Pricing
Crisp
Freemium
Free: $0/Forever
Pro: Custom/Monthly/Yearly per seat
Zendesk
Paid
Standard: Custom/monthly per seat
Enterprise: Custom/annual per seat
Community Data
What practitioners say
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Crisp
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Zendesk
Switch corridor: — switches recorded
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