softwaredb

Campfire vs Zendesk

CA
Campfire

Campfire is a group chat tool by 37signals (makers of Basecamp) sold as a one-time purchase under their ONCE brand. It runs on your own server and provides real-time messaging without recurring subscription fees.

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Zendesk

Zendesk Customer support platform with ticketing, live chat, knowledge base, and multi-channel communication.

Quick Facts

Campfire

Company37signals
Year Launched2024
Pricing ModelPaid
Open SourceNo
CategoryCommunication
PlatformsLinux, Web

Zendesk

CompanyZendesk
Year Launched2007
Pricing ModelPaid
Open SourceNo
CategoryCommunication
PlatformsmacOS, Windows, Web

Pricing

Campfire

Paid

ONCE: 299/one-time

Zendesk

Paid

Standard: Custom/monthly per seat

Enterprise: Custom/annual per seat

Community Data

What practitioners say

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Campfire

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Zendesk

Switch corridor: — switches recorded

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