Crisp vs Element

Crisp Customer messaging platform combining live chat, chatbot, knowledge base, and shared inbox for teams.

Element Decentralized, end-to-end encrypted messaging client built on the Matrix protocol.

CommunicationFreeOpen Source

Quick Facts

CrispCompanyElement

2015Year Launched2016

FreemiumPricing ModelFree

NoOpen SourceYes

CommunicationCategoryCommunication

macOS, Windows, LinuxPlatformsmacOS, Windows, Linux

Crisp

CompanyCrisp

Year Launched2015

Pricing ModelFreemium

Open SourceNo

CategoryCommunication

PlatformsmacOS, Windows, Linux

Element

CompanyElement

Year Launched2016

Pricing ModelFree

Open SourceYes

CategoryCommunication

PlatformsmacOS, Windows, Linux

Crisp

Freemium

Free: $0/Forever

Pro: Custom/Monthly/Yearly per seat

Element

Free

Open Source: Free/One-time

What practitioners say

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Crisp

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Element

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