Campfire vs Intercom

Campfire is a group chat tool by 37signals (makers of Basecamp) sold as a one-time purchase under their ONCE brand. It runs on your own server and provides real-time messaging without recurring subscription fees.

Intercom is customer messaging platform with live chat, chatbots, help desk, and proactive support in one workspace. It provides comprehensive features for team communication workflows. The tool is actively maintained with regular updates and strong community/vendor support.